An Outstanding & Safe Experience

COVID-19 POLICIES

At our Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Mercedes Salon and Day Spa experience.
Facials and facial services such as waxing, eyebrow shaping, tinting, makeup, and face massage are now permitted and available for booking. We are able to offer service packages, however package pricing will be quoted on an individual basis. Please contact us for more information. There is a 48-hour Cancellation and Change Policy in effect; any appointments cancelled or changed within 48-hours of the appointment time will be charged 50% of booked service(s) price

Upon arrival:

  • Mask covering nose & chin is mandatory

  • Temperature check

  • Contract tracing / waiver form

  • Sanitization stations at the entrance and exit, as well as every station

  • To keep the flow of traffic, please enter through the front door exit through the back door

  • No more than 2 clients in the waiting area at a time

  • Escorted by provider to the station when ready to ensure social distancing.

Sanitization Protocols:

  • All high touch surfaces are sanitized multiple times throughout the day.

  • Bathrooms are wiped down and disinfected throughout the day.

  • Salon stations are sanitized between each client – chairs, tools and touch areas in each station are wiped down and disinfected.

  • Manicure and Pedicure stations are thoroughly cleaned then disinfected between each client.

  • All treatment rooms are wiped down and disinfected between each client.

  • All disposable instruments are discarded directly after use.

  • All reusable instruments are disinfected after using.

  • Towels and capes are laundered directly after using, all linen is kept in separate labelled bins. Bins are disinfected before be reused.

  • Weekly professional cleaning by an outside cleaning company, clean and disinfect the facility.

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